Rapid Response Program

Rapid Response LogoMétis Family Services provides Rapid Response Workers to help families ensure the safety and well-being of their children and assist in the preservation of the family unit. These workers work in concert with Ministry of Children and Family Development Child Protection Branch.

The Rapid Response Worker (RRW) works in a fully integrated case practice model with MCFD Child Protection staff. They accompany and assist MCFD child protection staff with child welfare investigations involving Métis families in circle five. They will assist in the development and implementation of risk reduction planning through intensive one to one support programs. The Rapid Response worker works with culturally sensitive family support programs. Rapid Response Workers may work with clients for a period as long as twelve weeks. For long term service and support the RRW will refer the family to other Community Strengthening Programs.

Under the direction of the Family Strengthening Team Supervisor, the Rapid Response Workers promote a "least disruptive measures” philosophy and provide Ministry protection staff with viable alternatives to the removal of children if and whenever possible. In the event of a removal the Rapid Response Worker focuses on an early return of the children or seeks a family based alternative to mainstream foster care.

Rapid Response Workers do the following:

  • Interview clients to prepare case histories and gather background information
  • Assess families for suitability for traditional or mainstream family support programs
  • Assist in the creation and implementation of Risk Reduction Plans
  • Provide intensive one to one support in the client home (i.e. life skills, home management skills, parenting skills, behavior management training)
  • Provide emotional support and feedback to clients
  • Assist MCFD staff to identify potential problems as well as clients strengths
  • Maintain individual client files
  • Consult with the team leader on a case by case basis
  • Monitor client progress and well-being; evaluate effectiveness of the support plan and make further recommendations prior to transfer of file
  • Maintain liaison with community partners, agencies and professionals

The Rapid Response Program works with families that live in Circle 5 (Surrey, South Surrey and Delta) only.

For referral please contact Family Strengthening Supervisor at 604-584-6621