Complaints Process

While in most cases any issues can be taken directly to your Métis Family Services worker, there may be issues or concerns that will come up from time to time while you are in Care and the issues are resolved, if you feel that your issues or concerns are not resolved please feel free to go through our "complaints process”.

Métis Family Services strives to support the rights of youth in care by empowering them with a voice and support to have the best services provided to them. Please download and review our Complaint Process materials:

Complaint Brochure

Complaint Form
MFS External Complaint Process